FAQs
1. What is Shoplifts?
Shoplifts is an online fashion store offering a curated selection of new and vintage apparel. Our mission is to make high-quality, stylish clothing affordable and accessible to everyone.
2. How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase. You’ll receive a confirmation email once your order is placed.
3. What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment options like PayPal. All transactions are processed through secure, encrypted channels.
4. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping times and costs will vary based on the destination. You can check shipping options and fees at checkout.
5. How much does shipping cost?
Shipping costs depend on your location and the size of your order. Detailed shipping rates will be displayed at checkout.
6. Can I track my order?
Absolutely. Once your order is shipped, you will receive a tracking number via email, allowing you to follow its progress until it reaches you.
7. What is your return policy?
We want you to be completely satisfied with your purchase. You can return or exchange items within 14 days of receiving your order, provided they are in original condition. Please refer to our Return Policy page for detailed instructions.
8. How do I return an item?
To initiate a return, please contact our customer service team at shoplifts.store@gmail.com. Our team will guide you through the process and provide the return address. Please note that customers are responsible for return shipping costs unless the item was faulty or incorrect.
9. How do I contact customer support?
Our customer support team is available to assist you with any questions or concerns. You can reach us by email at shoplifts.store@gmail.com or by phone at +31 3513468708.
10. Are your products authentic vintage?
Yes, our vintage items are hand-selected for quality and authenticity. Each piece has been chosen to ensure it meets our high standards of style and condition.
11. Is my personal information safe on your website?
Yes, we take data security seriously. All transactions are processed securely, and your personal information is encrypted and protected in accordance with the latest security standards.
12. Do you offer discounts or promotions?
Yes, we occasionally run promotions and offer discounts. Sign up for our newsletter to stay updated on the latest offers and exclusive deals.
13. How can I stay updated on new arrivals and promotions?
You can subscribe to our newsletter or follow us on social media. This way, you’ll be the first to know about new collections, sales, and special promotions.
