Cup included.
Shipping calculated at the time of payment.
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Get full refund protection against shipping delays, loss, damage, and theft.
Loss: Claim the full value of your purchase if your domestic package isn’t delivered within 30 days of fulfillment (60 days for international packages).
Arrival delay: Claim $5 if your domestic package isn’t delivered within 10 days (30 days for international packages).
Damage:Claim up to the full value of your purchase if your package is damaged in transit.
Theft (Porch piracy): Claim the full value of your purchase if your package is stolen within 7 days of the carrier’s “delivered” update.
Worry-Free Delivery also includes carbon offsets for emissions in the recipient’s destination country.
Note:Worry-Free Delivery is a shipping protection service offered by Seel, in partnership with Parcel Panel, andshouldn't be purchased separately..
EVALUATION SYSTEM
Grade A: Products classified as Grade A contain items in excellent condition, with a score of 5 out of 5 on the condition scale.
No stains or holes
Zero defects
Grade B: Products classified as Grade B contain items in fair condition, with a score of 3 out of 5 on the condition scale.
Small stains or holes
Minor defects
All our used garments are washed and sterilized.
SHIPPING
WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?
Free Shipping
We offer free shipping on orders over:
€49 for orders within the EU.
€150 for orders outside the EU.
Shipping Times
Italy & EU: Orders are usually shipped the same day if placed by 12:00 PM (CET), Monday to Friday. The estimated delivery time is 2-3 business days.
Outside the EU: Orders are usually shipped the same day if placed by 12:00 PM (CET), Monday through Friday. The estimated delivery time is 3-5 business days.
Orders placed after 12:00 PM (CET) or during the weekend will be processed on the next business day.
Shipping Costs
Shipping costs vary depending on the selected shipping method and your location. At checkout, you can view the shipping cost of your order before confirming the purchase. Read more
REFUND
Return shipping costs are the responsibility of the consumer. We recommend using a trackable courier for the return shipment, as we are not responsible for any loss or damage to the product during return transit.
New products must be returned unworn, intact, and with all tags and the original undamaged packaging. We will not accept returns of items that show signs of use, stains, odors, or damage.
Once the returned product is received and confirmed to meet the above conditions, we will proceed with the refund of the product amount within 14 days from the date of receipt of the return or from the day you provide proof of shipment, whichever occurs first.
The refund will be made via bank transfer or with the original payment method used for the purchase. Shipping costs are non-refundable.